Your Best Leads Are Your Previous Customers!
The majority of your customers will purchase more vehicles in the future. Too often...it will be from your competition.
About Reggie's Tips and Techniques
Our Mission
Our mission is to provide practical, relationship-focused training that turns past customers into loyal, repeat buyers and reliable referral partners. At the same time, improving skills and time management through effective sales training to ensure monthly numbers are consistently achieved.
Previous customers are opportunities for future sales
How is your sales staff using their time?
Most dealerships focus almost 100% of their time and effort on hitting their current month's numbers. Follow up on customers that have purchased in the past is an afterthought at best.
Your existing customer base is a potential goldmine...unless it is ignored.
Your existing customer base, service department customers, orphan owners, customers that bought elsewhere...provide an almost unlimited resource for future sales.
Balance your time and effort...
You spend time and money designing marketing efforts to hit this month's production. We can effectively mentor your sales team to put the same empahsis on customers that have already purchased from your dealership to create more repeat and referral business.
Effective ways to stay in touch
A lost art...separate yourself from the masses
Handwritten notes sent a few times a year. Part of an effective strategy of staying in touch.
Know your CRM
Most CRMs are not used to their fullest. Does yours provide the opportunity for e-mail newsletters? With the right content...monthly or quarterly e-mail newsletters can be used to maintain contact and generate future sales and referrals.
Effective strategies...
We have a variety of strategies to help you stay in touch with customers. Not only different methods of communication, but also content to keep them thinking of you for future purchases and to pass along referrals.
Contact Us
Reggie's Tips and Techniques
Hours
Open today | 09:00 am – 06:00 pm |
